Author: vigren
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Do you get tired of answering simple questions?
There are the fun questions, and there are the uninspiring questions.
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How does a professional customer service company work? An interview.
How does a professional customer service company work?
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Why a FAQ is not answering your question and what you should do instead
How come a FAQ isn’t answering your questions?
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Convert More With The Help Of Customer Service
Remove uncertainties, build trust, and increase convertion rates
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Why customer effort is more important than time to resolution
The problem with measuring the speed of customer support.