Category: Customer Efforts
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How to Evaluate Customer service Before Choosing A Web host
How to Evaluate Customer service Before Choosing A Web host Before we get started, we’d like to point out this is a guest post from Skapawebbkraft.se So you’ve decided to start your own website or move your current site to a new server, you bought hosting, and it turns out you skipped a critical step.…
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This company almost lost a customer and have no idea why. We investigated it and made sure that it doesn’t happen to you! Check how
Don’t be tight on your licenses, it could be the reason why you are losing customers today. This ticket looked quite fishy, so we decided to investigate it a little. So, what do you say? Shall we dig deeper? It all started really fast, a first reply in less than 60 sec. The agent seems…
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Varför svarar inte en FAQ på mina frågor?
Varför svarar aldrig en FAQ på det som jag egentligen vill veta?
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Do you get tired of answering simple questions?
There are the fun questions, and there are the uninspiring questions.
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Convert More With The Help Of Customer Service
Remove uncertainties, build trust, and increase convertion rates
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Why customer effort is more important than time to resolution
The problem with measuring the speed of customer support.