We bring product knowledge to your teams.
Connecting experts, customers, sales, and engineers with products, manuals, and documentation - into one room.
You can solve complex questions and minimise downtime.
How it works
Ticketbird learns more over time
In the explainer video you will see how we connect questions with experts, and learn from their answers.
We save the word!
Ticketbird helps sales people to deliver answers on complex questions, to their prospects, leads and customers.
Ticketbird improves knowledge transfer and is based on an AI-powered knowledge base that makes it easy for companies to spread knowledge.
We gather documentation and information into a knowledge base and show it to you where you need it, when you need it.
Track your sales pipeline and find blockers. Reply to complex questions quicker and make the sales flow.
You and your team can handle all types of support, both internal and external. Connect your support email to a shared inbox.
Gather your documentation into a structured and easy to find knowledge base. Map your users and find the experts.
Get insights from the questions and find which products people are asking about. Where do you need to improve your documentation?
How it looks
A short recording from our demo portal
Here is a short video of the basic look and feel. There are more videos available in our support portal.
The videos are made in swedish or english.
Download Case Study
Download a case study and find out how we helped a global manufacturer structure and map their documents and users.Download Case Study Here
Sales, engineers or technicians
If you need a technician to join your meetings, you are in the right place. Experts are easily added to solve questions for pre-sales, sales or support.
We store your knowledge in the center of the system and re-use it with smart features.
Find your colleagues or find an expert - we map your users and make sure they get your request.
Never forget a task, or a question, again.
Related information is found while you type. The search is performed live in the background.
Add your group e-mail account to convert incoming emails into tickets.
Learn how many questions and what type of questions, that consumes your time.
We gather all answers, from all your engineers.
We give this as an enhanced info to the sales reps, or support reps, who can reply quicker.
Brands using our services
Our culture is about speed, quality, and efficiency. With Ticketbird we can grow our business with a focus on sales.
We guarantee a return on investment. Talk to us about your goals. PS. We don’t charge for the bonuses: More sales and higher conversion rates are included in our fixed price.
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