The adventure before the adventure.
There are fun questions, and there are the uninspiring questions.
Ticketbird flew out to Tokyo to check out the startup scene! This is what we learned about Japan’s culture.
A week in Tokyo that touched us in many ways. Read about Japanese customer service. Absolutely magical.
How does a professional customer service company work?
How to use chatbots to convert more
Where will we be in 2024? A look into the future
How come a FAQ isn’t answering your questions?
Remove uncertainties, build trust, and increase convertion rates
The problem with measuring the speed of customer support.