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The bots are coming.

bots are taking over the support

Where will we be in 2024? A look into the future

Why a FAQ is not answering your question and what you should do instead

old desk typing machine

How come a FAQ isn’t answering your questions?

Convert More With The Help Of Customer Service

kassasystem

Remove uncertainties, build trust, and increase convertion rates

Why customer effort is more important than time to resolution

quick answers or good answers

The problem with measuring the speed of customer support.

5 things we learned at SLUSH 2016

slush helsinki ticketbird 2016

So, we survived our first SLUSH. And what an amazing experience it was!

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